Impacts of Supply Chain Collaboration and Firm Performance: the Mediating Role of Supply Chain Capabilities of Express Delivery Companies in Kunming, the People's Republic of China

Abstract

The purposes of this research were (1) To study the importance of supply chain collaboration, supply chain capabilities, and firm performance, (2) To study the impact of supply chain collaboration, and supply Chain capabilities on firm performance, and (3) To test the mediating role of supply chain capabilities linking from supply chain collaboration to the firm performance express delivery companies in Kunming, the People's Republic of China. The sample group is 235 people, owners of businesses, and branch managers who have experience doing 9 Express Delivery Companies. The research tool was an online questionnaire. Data were analyzed using descriptive, inferential statistics were used to analyze data with a Structural Equation Model (SEM) by ADANCO and PROCESS program.

The results found that all factors were at a high important level. First, firm performance, followed closely by supply chain collaboration, and supply chain capabilities. Based on the findings of the SEM analysis, it was discovered that supply chain collaboration has the highest impact on supply chain capabilities, with a path coefficient of 0.647. Following this is the impact of supply chain capabilities on firm performance, which has a path coefficient of 0.481. Lastly, the path coefficient of supply chain collaboration on firm performance was found to be 0.435. Therefore, it can be concluded that supply chain capabilities play a crucial role in transferring the influence of supply chain collaboration through firm performance. The result of testing the mediating role of supply chain capabilities transfers the influence of supply chain collaboration to firm performance, and can reduce the total influence of supply chain collaboration to firm performance up to 49.7 percent. Therefore, supply chain capabilities are a very important variable in this scenario.

-