FACTORS OF WORKERS’ CONTRIBUTIONS AFFECTING ONSOCIAL ENTERPRISE PERFORMANCE

Abstract

The objectives of this research were 1) to study the criteria of the contributions of the social enterprises' workers; 2) to discover the intrinsic and extrinsic factors that affected workers' contributions; 3) to study the direct and indirect effects of organization context on workers' contributions; 4) to identify the factors of workers' contributions that affected social enterprise's performances and 5 ) to develop the organization structure and workers’ improvement plan for social enterprise related to the other approach. The data were collected from the 428 workers who work in social enterprises in Thailand and also other countries in South-East Asia, such as the Philippines, Singapore, and Vietnam. It uses a purposive sampling method to identify the target sample to collect data within the target area. The statistics used in the data analysis consisted of descriptive statistics covering frequency, percentage, mean and standard deviation. and inference statistics including structural equation modeling.

The research examined factors regarding the workers' contributions affecting social enterprises in Thailand based on three pillars of sustainability from the sustainable development goals, which include; social impacts, financial impacts, and environmental impacts, to determine the effectiveness of worker contributions of the worker who work in the social enterprises.

The results showed that workers who work at the operational level of social enterprise have a different perspective on their contributions' results. In terms of intrinsic factors, most of them are interested in working conditions with co-workers and doing a job that is not against their beliefs, but the other factors do not influence their work contributions. In terms of extrinsic factors, they are only interested in opportunities and valuable in their work. Besides intrinsic and extrinsic factors, it directly affects the organization's context. If the social enterprise wants results following the sustainable development goals, the organization needs to set up the social working principles and standards and develop its social working procedures. Nevertheless, the outcomes from workers are not reflected in all impacts, but it only impacts the environmental part.

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